Frequently Asked Questions
My hard drive light stays on and my PC is running slow?
Most likely you have a virus, spyware or malware installed on your PC. You can very vigiliant to what web sites you go, however, one wrong click on Google Images, and your PC can get infested. We can eradicate the virus, malware, or spyware, as well as we will make your computer run quicker that ever before!
I can NOT find my data, is there a way to get it back?
Yes! We have an arsenal of programs and resources we can use to get the data back for you.
Can I get my PC repaired immediately and have it back the next day?
Yes! For an additional fee, we can provide 12-24 hour turn around PC repairs.
If you can not physically make it on-site, can you remote control to my PC and fix the issue?
Yes! Actually our remote control fees are less than our on-site fees and most of the time we can resolve your issue. If the issue can not get resolved via remote control, then we will make it on-site immediately to perform the repair.
Can I get same day service?
Yes! We understand that the PC is the life-line for everyone and we offer same day service. We care about our clients and are passionate about getting them up and running as soon as possible.
What towns in Massachusetts are you currently serving and will you travel any where else?
Yes! We will travel anywhere in Massachusetts or other bordering states to solve a PC issue. There is no computer/network issue too large or small to handle. We are currently serving the following towns in Massachusetts - Arlington, Ashland, Bedford, Belmont, Boston, Brookline, Burlington, Cambridge, Concord, Dover, Framingham, Holliston, Hopkinton, Lexington, Lincoln, Marlborough, Medfield, Natick, Needham, Newton, Sherborn, Southborough, Sudbury, Waltham, Watertown, Wayland, Wellesley, Westborough, Weston, Westwood, and Winchester.